Before you book one of our safari, please have a look at our terms and conditions here below, to have a clear picture of the terms of booking with Kiboko Explorer.

Please note that the booking conditions may change from time to time and may vary from one tour to another depending on the terms that are set by partner service providers like airlines, and accommodation properties as well as the government regulations.

01. Bookings

All confirmations of bookings shall be made by email and upon the filing of our booking form.

All bookings will be considered and recognized as confirmed only after the booking is accompanied by a  50%  deposit of the total cost of safari. 

The deposit shall be considered valid after acknowledgment and confirmation of receipt by our Bank in Tanzania.

50%  balance of the total invoice must be paid at least 30 days before the beginning of the safari. 

Cash payment of the balance can be negotiated by the sales staff of Tanzania Safari Supremacy and the clients.

In this case, full payment shall be done in US Dollars only.

USD dollars notes should be manufactured no earlier than the year 2006.

Older notes are not accepted in Tanzania.

02. Cancellation and Refunds

All tours and or service cancellations must be in writing either by email and will be effective only after receipt and acknowledgment by writing by our staff. 

Cancellations done between;

• More than 60 Days before arrival: full credit note issued for future travel.
• 60 to 30 days before arrival: 50% of the tour will be charged.
• 30 days before arrival: 100% of the tour cost will be charged.

There won’t be refunds for the below:

•   Any travel time lost or any kind of substitution of services
•   Itineraries and travel programs amended after their departure.
•  Any arise of circumstances that shall be beyond the company’s control, and that shall require some alternative measures and arrangements with the sole purpose to ensure the further participation and completion of your tour.
•  No show by travelers at any accommodation property, activity or service or segment of the tour with no notice in prior.
• Premature termination of your tour after commencement of the tour activities.

03.  Payment

Since payments are done mostly in US Dollars in the lodges, flights and Park entry fees.

All our bills shall be in US Dollars. Payments shall be done by money transfer to our account in Tanzania.

04. Access

Kiboko Explorer shall never be held responsible for any unforeseen condition of the road, or airstrip that may render your tour impossible or delayed.

Any changes to the tour shall be subject o the terms and conditions above.

05.  Amendments

Any amendments done on a confirmed tour shall not be charged. Kiboko Explorer shall however charge any charges that will be above the cost of the earlier booked services. ( Price Supplements).

06. Risk

This Company, management and staff, the owners and directors shall never be held responsible for any occurrence of injury, illness and or death to any person on tour, nor for damage or for loss of personal property.

Please contact your Insurance service provider before travelling if you find it necessary.

07. Terms and conditions

These are the general terms and conditions that will govern the relationship between you and the company; Kiboko Explorer.

There shall be no alterations to these terms and conditions that may be done by the sales staff of the company, representative or any other employees unless it is done in writing by an authorized officer of the Company.

Kiboko Explorer reserves the rights to subcontract part or the whole service offered and paid for.

08. Disputes

In case of the unlikely circumstances and or causes of any complaints while on tour it must be brought into attention of the company immediately. The company will do its best to resolve the situation promptly.